Jun 2, 2013
That afternoon, every employee in Jenny’s department watched the clock nervously. At 3 p.m., emails would go out to those getting laid off. At 3:01, her inbox dinged. Jenny was out of work. From other cubicles, someone pounded a fist, another shouted. One person even cried. Jenny felt like doing...Read more +
May 26, 2013
The Upper Crust Café in Rockwall is a pure Texas gem—owned by Margie and Bill Orgain and known for fabulous bread pudding. "The best bread pudding on the planet," their motto says. And it comes in seven flavors. Margie Orgain's bread puddings are edible art. Every batch receives painstaking attention...Read more +
May 19, 2013
While attending a dinner, newly elected Senator Bill Bradley asked the waiter for an extra pat of butter. The waiter said, "Sorry, one pat per person." The emcee overheard and demanded: "Do you know who this is? This is Bill Bradley! All-American from Princeton. All-Pro with the Knicks. U.S. senator!...Read more +
May 12, 2013
Some while ago, we were opening a large supermarket in Corpus Christi, which was the headquarters of our company at the time. And everything was going along well. Many people were coming to see the store and the business was good, and I was busy as a little bee, making...Read more +
May 5, 2013
There is an old Harvard legend that on campus one day, the beloved Dean LeBaron Russell Briggs asked a student why he failed to complete an assignment. The student answered, "I wasn't feeling very well, sir." "Well, Mr. Smith," said Dean Briggs, whose own health was marginal, "in time you...Read more +
Apr 28, 2013
George Starke ran a Ford dealership in suburban Maryland, but could never find enough mechanics. Meanwhile, in nearby D.C., plenty of kids were headed nowhere. “Why not give these kids a skill?” George reasoned. Since it was a matter of life or death for the kids, George did what it...Read more +
Apr 21, 2013
If you pay attention to business failures, you may start to perceive what some call “dead ends onto right paths.” Here are a few Harvey McKay gave in his classic business book: 1) Walt Disney was once fired by a newspaper. For what? For lack of ideas. 2) MGM’s memo...Read more +
Apr 14, 2013
Jim was CEO of the hospital, but he still served ice cream at the annual ice cream social. During the day, senior staff members scooped gallons and gallons of ice cream for anyone who dropped by—staff, patients, guests, anyone. The night shift couldn't leave their stations, so Jim loaded everything...Read more +
Apr 7, 2013
Florence Chadwick was the first woman to swim the English Channel . . . in both directions. Now she would swim from Catalina Island to the California Coast. The year was 1952. The day was dense with fog. The cold water was numbing. Florence could hardly see. She could hear...Read more +
Mar 31, 2013
A friend of mine was dissatisfied with his job and the company he worked for. He felt mistreated, underused . . . and his anger simmered. But that was years ago. Today my friend works for the same company—even has the same job—but he loves it. What made the difference?...Read more +

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