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Aug 26, 2012

As the sales trip ended, Jim found his team writing furiously in the hotel lounge. “We’re totaling meal expenses,” Bob said.  That confused Jim. “But our clients paid for the meals,” he said. Someone piped up: “The office doesn’t know that. Just submit and get reimbursed. I call it a well-earned bonus....
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Aug 19, 2012

At just 21 years old, Rowland knew he wanted to own a business.  But when he opened a dry goods store in Haverhill, Massachusetts, it failed. Over the next 10 years, Rowland opened three more stores—and had three more failures.

Despite these disappointments, however, he was learning. And still trying.  Moving to New York, he opened...
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Aug 12, 2012

No doubt, Nancy was the brightest star in the growing company.  If you had any doubt, just ask her.  I think you get the picture:  in no time, Nancy’s coworkers began to avoid assignments with her. And in no time, she began to notice.

She complained to her boss:  “People are jealous of my success, and now they won...
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Aug 05, 2012

Since they’d roomed together in college, Mitch and Steve had traveled separate paths. That’s how Steve saw it.  About the time Steve began business school, Mitch entered seminary. You know, “God’s work.”

Mitch became an associate pastor and rose in the church ranks. Steve...
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Jul 29, 2012

Is work a high calling? Andy said,“Yeah, if you’re Bill Gates or Bono.  If you have millions of dollars to fight disease or feed the hungry.” From Andy’s perspective, work was work. Period. Especially since company downsizing had lowered his position and pay.

So this verse broadsided him:  ...
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Jul 22, 2012

Becca worked from home, and her friends envied her. “No commute!” they’d say.  And while no commute was great, Becca knew the flip side: no climbing in the car to get away from work.  Work was always with her.

Becca’s big temptation was evenings: office time without the business phone ringing.  And...
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Jul 15, 2012

They called it Lin-sanity: the crazy rise of a human meteor also known as Jeremy Lin. Early in the 2012 basketball season, for example, Lin popped a last-second—tie-breaking—three-pointer...to beat the Toronto Raptors. His defender expected him to drive.  Lin calmly stood and shot.

Weeks before, as Lin’s short...
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Jul 08, 2012

Jack was ready to quit—and justified in wanting out.  Ineffective boss. Deadweight coworkers. No recognition. A struggling business. He dashed off a blistering resignation by email...then hit the “delete” key.
 
Now, more coolly, he picked up the phone to arrange an evening with an old mentor.  Later, he...
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Jul 01, 2012

First came the public meeting where the boss chose Jan’s project over David’s. Then came the private confrontation. David accused Jan of undermining him. Going behind his back. Sabotaging his team.

Jan replied by quietly gathering her material and returning to her office. It took about an hour, but David showed up. “I believe my...
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Jun 24, 2012

Ann was indignant.  Near tears. She’d answered a client’s question.  She meant to help her boss and show speed. Her boss, however, was furious. He believed Ann had overstepped her bounds.

Adding fuel to the fire, all communication was by email.  Neither could see the other’s point. No smiley-face icon would end...
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