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May 20, 2012

Adults were critical of young Al.  His energy was—well—boundless. His questions were endless. These days, people would call him A-D-D.  In his day, teachers called him “addled.”
 
But not his mother. In his energy, she saw potential; in his questions, intelligence. Al credited her for all he would do....
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May 13, 2012

Jason finally had enough. His officemate and frequent work partner would have to be confronted. “Your delays make us miss deadline after deadline,” Jason said. “And I’m sorry to have to tell you.”

The coworker pushed back from his keyboard and took a deep breath. “Jason,” he said, “I’m late...
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May 06, 2012

From his work in sales, Paul could look ahead and see serious problems in the company’s path—problems obvious to him but ignored by those around him.  So Paul raised the issue with top management...and for his trouble, his colleagues ignored him.  

After a while, they ridiculed him.  Eventually, they marginalized him....
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Apr 27, 2012

High Calling radio spots air daily across the U.S., but Mike does more than listen.  Each week in an employee meeting, he replays a spot. And each week, Mike and his employees discuss how that topic, that message, relates to their workdays.

“Howard Butt mentions the power of tone of voice,” one employee offers.  “That...
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Apr 23, 2012

Jim’s employees loved his availability. A project running late? Jim made time to help.  Personal problem? Jim made time to listen. Middle manager in a quandary? Count on Jim to sit down and advise.

The only person Jim ever shortchanged was Jim.  And when burnout and health problems finally tripped him up, no one was surprised. To...
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Apr 15, 2012

In the parking lot, walking into work, Becky heard a juicy rumor. By lunchtime, her department was humming. By close of business, the entire company was talking about it. Just one thing: the rumor was untrue.

It’s not easy to rein in runaway gossip, to return workers to work, to calm the victims’ hurt and indignation. Becky saw...
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Apr 08, 2012

As a young Raytheon engineer in 1945, Percy Spencer should have been hard at work on military radar. Instead, he was distracted and a bit angry at the spreading stain on his trousers. A candy bar had melted in his pocket.

After a moment’s thought, Percy connected two unlikely elements: the device he tinkered with—a microwave-...
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Apr 01, 2012

He was an immigrant’s kid from Omaha.  And from the start, his life was show biz.  Vaudeville...then the New York stage.  But it took decades to land a Hollywood studio screen test.  And the result? The director reviewing him wrote: “Can't sing. Slightly bald. Also dances."

No one remembers the director...
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Mar 25, 2012

When Isaac took on the family business, it was his shot at redemption. He’d failed in school, and this was his second chance. So what happened? He failed. Again.

But Isaac’s story doesn’t stop there.  His uncle helped him get a college education, where he did well.  How well?  Fast-forward to his full name:...
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Mar 18, 2012

At work, Matt grew more anxious by the day—his dread was fueled by the fear around him. Matt’s own work was on solid ground. But from every quarter he felt the panic.  Deadlines slipping.  Quality dropping.  Morale in a nosedive.  Focused on others losing their grip, Matt was losing his own.

One night at home,...
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May 19, 2012

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