Jul 15, 2012


They called it Lin-sanity: the crazy rise of a human meteor also known as Jeremy Lin. Early in the 2012 basketball season, for example, Lin popped a last-second—tie-breaking—three-pointer...to beat the Toronto Raptors. His defender expected him to drive. Lin calmly stood and shot. Weeks before, as Lin’s short career was...Read more +
Jul 8, 2012

I Quit...Maybe

Jack was ready to quit—and justified in wanting out. Ineffective boss. Deadweight coworkers. No recognition. A struggling business. He dashed off a blistering resignation by email...then hit the “delete” key. Now, more coolly, he picked up the phone to arrange an evening with an old mentor. Later, he’d talk things...Read more +
Jul 1, 2012

The Right Response

First came the public meeting where the boss chose Jan’s project over David’s. Then came the private confrontation. David accused Jan of undermining him. Going behind his back. Sabotaging his team. Jan replied by quietly gathering her material and returning to her office. It took about an hour, but David...Read more +
Jun 24, 2012

No Smiley Face Icon

Ann was indignant. Near tears. She’d answered a client’s question. She meant to help her boss and show speed. Her boss, however, was furious. He believed Ann had overstepped her bounds. Adding fuel to the fire, all communication was by email. Neither could see the other’s point. No smiley-face icon...Read more +
Jun 17, 2012

Veteran Issues

Harry’s career had gone—well, “all right.” Not every promotion had come through. But he was always willing to learn. Then, nearing retirement, Harry was asked to mentor a sharp young employee new to the department. Harry couldn’t help it: he detested the assignment. Mentor this young star? Support him? No...Read more +
Jun 10, 2012

The Hard Way

Walking to an afternoon meeting, Charlotte reached for the stairwell door. “That door’s blocked,” Bill said. But Charlotte had used it an hour earlier. Ignoring Bill’s caution, she pushed it open. The next sound they heard was the crash of the door hitting a workman’s ladder. Then a paint can...Read more +
Jun 3, 2012

Learning, Love, and Success

When I say “Charles Schulz”—you picture the creator of the Peanuts comic strip. For decades, this gentle cartoonist brightened lives with his wit and wisdom. When Charles retired, Peanuts appeared across the world in more than twenty-six hundred newspapers. But where Charles ended up is less to my point than...Read more +
May 27, 2012

Success and Failure

Young Winston struggled in school. He failed the entrance exam twice before entering Britain’s military academy. His early success in politics gave way to midlife failure. And in the mind of the public, his career was ended. Of course, we all know Winston Churchill went on to become England’s prime...Read more +
May 20, 2012

Electrifying Faith

Adults were critical of young Al. His energy was—well—boundless. His questions were endless. These days, people would call him A-D-D. In his day, teachers called him “addled.” But not his mother. In his energy, she saw potential; in his questions, intelligence. Al credited her for all he would do. And...Read more +
May 13, 2012

The Splinter Hunter

Jason finally had enough. His officemate and frequent work partner would have to be confronted. “Your delays make us miss deadline after deadline,” Jason said. “And I’m sorry to have to tell you.” The coworker pushed back from his keyboard and took a deep breath. “Jason,” he said, “I’m late...Read more +