Ben had a job, but two other people on his work team got the perks.  And that bugged Ben.  So he made up his mind to complain. “Boss,” he said, “Jacob and Sharon get upgrades on flights, upgrades on hotels, upgrades on cars....

So I was standing in line at Starbucks, doing my usual coffee routine, and I saw one of the baristas, Carla, in the background taking orders for the drive-through. She’s talking on one of those hands-free headphone things, so I can only hear her side of the conversation: “Is that you, Barbara?...