Sep 14, 2014

The Evaluation: Performance Reviews

When you think “performance review,” do you start grumbling to yourself? Do your palms start to sweat? Do you roll your eyes and mutter about “The Man?” Or do you stare into the mirror and smile, practicing your best superficial self-report? If you hate performance reviews, you’re not alone. In...Read more +
Aug 29, 2014

Keep Calm: You Are Amazing, No Matter What

For a while, every time the phone rang during the months of August and September, I got a knot in my stomach. That’s when all of the big reorgs and layoffs would happen, after the budgets for the next year had been decided. I was one of a handful of...Read more +
Aug 29, 2014

Keep Calm: Dealing With Upheaval

It was the day before Father’s Day a few years ago and I was planting flowers in the bare spots in the garden. I knelt in the garden alongside our garage, moving the last plant out of its pot and into the ground. I patted the dirt around the new...Read more +
Sep 10, 2014

Is Your Work a Paycheck or a Calling?

Is Your Work a Paycheck or a Calling?
Three people on the same job site have very different perspectives on their work.Read more +
Sep 19, 2014

Best Books for Business: Wendell Berry’s Collected Poems

In the late nineties, I was force-fed a steady diet of business books by my business school professors. “Thinking like a businessman,” they said, “requires reading like a businessman.” And so, extracurricular texts were foisted upon me, and book after book from my professors’ personal stacks made their way to...Read more +
Sep 12, 2014

A Pollyanna-ish Psalm?

Psalm 112:1-10
When we refer to someone as a Pollyanna, we don’t usually mean it as a compliment. Pollyanna-ish people always look on the bright side, so much so that they seem to ignore the genuine pain and unhappiness of life. In fact, our words “Pollyanna” and “Pollyanna-ish” are based on a...Read more +
Feb 23, 2011

Character, Competency, Chemistry, & Chicken: An Interview with Dee Ann Turner, VP at Chick-fil-A

Dee Ann Turner has worked for Chick-fil-A for more than 25 years and currently serves as Vice President of Talent. She oversees recruitment, selection, and retention of corporate staff and Chick-fil-A Franchisees. Dee Ann attended Cincinnati Christian University in Cincinnati, Ohio, where she received an undergraduate degree in Journalism and...Read more +
Aug 29, 2014

Keep Calm: It's Not So Easy

The new Executive Director called half the staff into the conference room. We all waited for her to speak, and when she did, our hearts rose and sank almost in the same moment. “You are here because you have survived the re-organization,” she said. “You will be keeping your positions,...Read more +
Sep 13, 2014

The Evaluation: Can We Humanize a Dehumanizing Process?

It’s getting close to that time of year when you have to sit in your boss’s office and he or she rates your performance on a 1 to 5 scale in various aspects of your job. Oh boy. Or perhaps you're the one who has to pull out those forms...Read more +
Aug 24, 2014

A Letter to My Younger Self: Trust Yourself

Dear girl, Yes, you always will be a girl—or at least part of you will. Fifty feels decidedly ungirlish, I know, but believe me when I tell you this: fifty truly is nifty. Such a great age! The hard work of growing up, navigating relationships, figuring out what it means...Read more +