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Dec 15, 2011
The Work of a Retailer
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The Eyes You see Mrs. Benevenudo’s beautiful eyes first—blue, smiling eyes pooled with tears. “Hello, honey. How are you today?” Her gracious Texas accent and comforting demeanor pull me in... Read More + |
Nov 2, 2008
Stories from small town customer service
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The Kerrville Daily Times had a pretty good article about customer service last week. Business columnist Leia Francisco essentially captured the high calling of customer service in her tribute to... Read More + |
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Daily Reflection From Laity Lodge
Add to the Beauty
During the past several days, I have been reflecting on various implications of a passage in Ezekiel 41 in which God reveals his plans for beautiful decorations of the temple in Jerusalem. I began... Read More +
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