May 24, 2013

Great Expectations

Have you communicated clear, written expectations for each of your employees and the jobs they perform? We like to think that everyone knows exactly what they should be doing, but the truth is they often do not. In fact, if you compare your expectations with theirs, you may be surprised...
Read More +
May 23, 2013

A 10-Hour Hotel Stay Renewed One Journalist's Faith in America's Economy

When Daniel Gross, a reporter for The Daily Beast, stayed overnight during a road trip in a mid-price hotel, he found more than just comfort. He found an ordinary business, doing an extraordinary job. Weary of high prices and faulty infrastructure in his hometown (and in the nation's capital), Gross...
Read More +
May 23, 2013

The Long Nose of God

The Hebrew word for "slow to anger" is literally "long of nose." But God is "long of nose," meaning that it takes much longer for his wrath to kindle. Yes, he bristles at injustice, and rightfully so. But he is slow to anger. And he does not hold to resentment...
Read More +
May 22, 2013

Calling in Sick When You’re Not

It’s common for millennials to see their parents, teachers, and managers call in sick when they aren’t. American workers take about 2.8 million days of unplanned absences a year. But one postal worker logged 44 years without missing a day. Reliability is one of the 7 core values that every...
Read More +
May 22, 2013

Four Leadership Lessons from the Desert

I found four lessons about leadership while reading from Numbers. Think about what you say. Take your failures to God. Take care of the people has entrusted to you. Don’t research your courage away. “ I run in the path of Your commands, for You have set my heart free.”...
Read More +
May 21, 2013

The Long Nose of God

The Hebrew word for "slow to anger" is literally "long of nose." But God is "long of nose," meaning that it takes much longer for his wrath to kindle. Yes, he bristles at injustice, and rightfully so. But he is slow to anger. And he does not hold to resentment...
Read More +
May 21, 2013

You've Got to Fight For Your Life

Every great story, every hero, every inspiring moment is born out of adversity and perseverance. Conflict and battles are the stuff of myth and legend, and we love these stories because, well, we can relate . Our personal and work lives are filled with mini-versions of this type of drama:...Read more +
May 20, 2013

Top Ten Ways to Laugh at Work

I have had my share of insanely-awful Tuesdays. My mornings usually consisted of lukewarm coffee, screaming children, re-heated muffins, and boring NPR stories. I was stuck in traffic, with bad hair and pants that are an inch too short, and when I got to work I noticed half-done reports and...
Read More +
May 19, 2013

Do You Know Who I Am?

While attending a dinner, newly elected Senator Bill Bradley asked the waiter for an extra pat of butter. The waiter said, "Sorry, one pat per person." The emcee overheard and demanded: "Do you know who this is? This is Bill Bradley! All-American from Princeton. All-Pro with the Knicks. U.S. senator!...Read more +

Pages