Janice took a risk and told her boss the truth: his “big idea” for increased sales was a dud.  It actually distracted the field staff from what did work. And numbers were down.

So when Janice spoke up, her boss grew angry…at everyone else. “I’ve never come down on any of you for delivering hard news so long as it was true,” he said. “Why didn’t someone tell me sooner?”

This is Howard Butt, Jr., of Laity Lodge. No boss is perfect, and like anyone else, bosses can learn from mistakes…if they know about them. To speak truth to power is risky. But to remain silent as trouble nears is really bad business…in the high calling of our daily work.

Image by Vox Efx. Used with permission. Sourced via Flickr.



Originally Published: Sunday, November 18, 2012

Howard E. Butt, Jr., served as president of the H. E. Butt Foundation until 2014. He is the founder of Laity Lodge and The High Calling, and serves as vice chairman of the H. E. Butt Grocery Company.
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